CANADA: 3 - 7 business days
USA: Up to 14 business days
INTERNATIONAL: Please allow 2 - 5 weeks
All purchases are shipped with insurance and tracking.
All textiles have been crafted by hand and are subject to slight indifferences. If you are unsatisfied within reasonable order, I will provide assistance to correct the error. One year warranty is given on all hand crafting defects against fading or flaw. If your scarf has been damaged from natural wear and tear, I will assist you as best I can with the repair. Trades may be accepted for credit toward a new scarf.
**Please remember that by treating your scarf with care you can prolong the life and avoid undesirable damage.**
Your scarf is a precious commodity. It has been crafted by hand from the finest quality natural materials. If you are finished with it, or would like to choose a new scarf to wear, you may trade it in for credit towards a new one. ONLY scarves that have been hand crafted by Dani Ortman are accepted for trade-in.
All products are crafted from natural materials and sustainable dyes. They are 100% biodegradable/compostable. Alternatively here are a few tips in preserving your textile:
Natural dyes are subject to fading over time. Please keep textiles out of direct sunlight whereby exposed for extended periods of time. Fading may also occur at fold lines or if your textile is stored for long periods of time in unfavourable conditions (heat, cold, damp).
Do not wash it often and do not dry clean. Hand washing in tepid water is recommended. For cotton scarves machine washing on a delicate cycle is permitted. Use cold water and a gentle detergent. Lay flat to dry. A gentle pressing or steaming is suggested. If using an iron, pay attention to your heat setting. Carefully press moving the iron from centre toward one edge, and then centre toward the other edge. Move all the way up the cloth doing this. For optimal benefits, press the other side as well.
Snags may happen (especially if you wear accessories that are prone to catching) - DO NOT cut snags. Every thread has its place within the cloth, and will go back. Follow the thread's path and gently guide it back into place.
Constant agitation from rough surfaces may damage the scarf. It is suggested that you change the folding of your scarf often to avoid increased wear on any one area.
Lobo Loco Alpaca - Manitoulin Island, Canada
Fox Fibre: Biodynamic Colour Grown - California, USA
Venne Organic Cotton: Grown in Egypt and processed in the Netherlands. Certified by the Global Organic Textile Standards (This certification is a worldwide textile processing standard for organic fibres, including ecological and social criteria, backed up by independent certification of the entire textile supply chain.)
Tap Root: Nova Scotia, Canada
EuroFlax: Custom produced for Louet North America by a company that has been in operation for several generations.