Canada: 3 - 7 business days
USA: Up to 14 business days
International: Please allow 2 - 5 weeks
All purchases are shipped with insurance and tracking.
Exchanges are accepted within 30 days of original purchase or shipment. Item must be in unworn/unwashed condition. Exchanges are subject to $25 processing fee.
Returns on a deposit may be requested if production exceeds quoted delivery date.
All textiles have been crafted by hand and are subject to slight indifferences. If you are unsatisfied within reasonable order, I will provide assistance to correct the error. One year warranty is given on all hand crafting defects, fading or flaw. If your scarf has been damaged from natural wear and tear, I will assist you as best I can with the repair. Trades may be accepted for credit toward a new scarf.
Please remember that by treating your scarf with care you can prolong its life and avoid undesirable damage.
How to care for your scarf
All products are crafted from natural materials and sustainable dyes. They are 100% biodegradable/compostable. Alternatively here are a few tips in preserving your textile:
Natural dyes are subject to fading over time. Please keep textiles out of direct sunlight whereby exposed for extended periods of time. Fading may also occur on fold lines and if your textile is stored for long periods of time in unfavourable conditions (heat, cold, damp). If unpleasant fading occurs, it may be warrant to a re-dyeing treatment.
Do not wash it often and do not dry clean. Hand washing in tepid water is recommended. For cotton scarves machine washing on a delicate cycle is permitted. Use cold water and a gentle detergent. Lay flat to dry. A gentle pressing or steaming is suggested. If using an iron, pay attention to your heat setting. Carefully press moving the iron from centre toward one edge, and then centre toward the other edge. Move all the way up the cloth doing this. For optimal benefits, press the other side as well.
Snags may happen (especially if you wear accessories that are prone to catching) - DO NOT cut snags. Every thread has its place in the cloth and will go back. Follow the thread's path and gently guide it back into place. For further help/instructions please contact me.
Constant agitation from rough surfaces may damage the scarf. It is suggested that you change the folding of your scarf often to avoid increased wear on any one area.
Colour Grown Organic Cotton
Cotton that grows is natural colours of its own. Please support Sally Fox as she paves the road for unparalleled organic cotton production in the USA.
READ MORE HERE
Venne Organic Cotton
Grown in Egypt and processed in the Netherlands. Venne Organic Cotton adheres to the Global Organic Textile Standard (GOTS*).
Muga silk: A rare wild silk found only in Assam, India. This very special silk is known for its golden lustre and is said that it will even deepen in lustre with age.
Tussah silk: Wild silk. Known for it's warm honey colour silk. Found in India, Korea and China.
Bombyx mori: The domesticated mulberry silkworm, cultivated around the world.
Plants, fungi and other earthly matter render colours that have been used for centuries. By preserving these methods and saving the waterways from chemical dyes, natural dyes are a preferred colour source.
Commercially dyed: Venne organic cotton colours are commercially dyed using synthetic dyes and methods that meet the global organic textile standard*.
Procion Acid dye: Considered a low impact dye - once the dye is used up it does not continue to react with the environment.
*GOTS: Global Organic Textile Standard is a worldwide textile processing standard for organic fibres, including ecological and social criteria, backed up by independent certification of the entire textile supply chain.